What We Digitize
What aspect ratio are videos digitized to?
Given the nature of our digitization process, all video transfers will be in 4:3 aspect ratio, regardless of the original aspect ratio. The majority of tapes are natively 4:3, so they will look just as they did when originally recorded. In some rare
What is digital download?
Digital download is a secure cloud-based form of storage, perfect for safekeeping and easy access! We will email you a Google Drive link where your movies, photos and audio files will be uploaded and stored. When you open the link, you’ll see all of
What if my tapes aren't full?
Great question!. We charge by the number of items, regardless of your tapes’ length or format. For example, a tape with six hours of footage will be counted the same as a tape with five minutes of footage. Pricing by item count enables us to streamli
What resolution do you digitize tapes to?
We convert all tapes to 480p resolution. Most tapes were captured in that resolution, so most of the time, it is a straight, 1 to 1 transfer. There are a few select tapes that were recorded in 720p or 1080p resolution (such as some Mini DV tapes), wh
Why won't my photo disc play on my DVD player?
That's a great question!. DVD stands for digital video disc. Since photos are not a video format, they are not converted to a DVD. Instead, photos are converted to a photo CD, designed for use on a computer, not a DVD player. This disc will not be pl
Do you repair broken tapes?
Great question!. Our repair service is limited to splicing; we don't offer a comprehensive tape repair service. We recommend having any major repairs done prior to sending in your tapes.When we can't digitize your tape, our technicians will affix an
There’s some weird tracking at the bottom of my tapes. What is that?
That’s a great question! They are called Overscan lines, and they have a lot to do with Title Safe. Back in the heyday of analog media, not all of the information recorded on a tape ended up being viewable on your TV. Title Safe is one of three porti
How do you count film reels?
That's a great question!. Each individual reel counts as one item, regardless of its length or format. If you have smaller films spliced together on a larger reel, it will still only count as one item. We are able to convert any size of a film reel,
What format are the digital files on my USB thumb drive or digital download?
Digital files are a great way to share your memories with friends and family! By selecting the thumb drive or digital download option at checkout, you will receive back your files in a digital format, ready to share and use on your computer. What are
Do you convert copyrighted material?
We’d love an opportunity to digitize your memories, but when it comes to copyrighted material, the issue is a little more complicated. When you submit your order to us, you are indicating that you are not acting in violation of any copyright laws by
I have an iPad or newer computer - I don't want DVDs
Awesome! DVDs were great in the 2000s, but times have changed. Thumb drives or digital download are a great way to share your memories with friends and family. By selecting one of these options, you will receive back your files in a digital format, r
Do you convert foreign or PAL tapes?
Yes! We’ll convert your foreign (PAL or SECAM) videos to US (NTSC) DVDs at no extra charge. The PAL formats we can handle are:.
Will the DVDs/CDs play in my DVD player?
Our DVDs are region free and copyright free. They are formatted to work in a DVD player. While it is possible that our DVDs will work on Blu-ray players (if those players are formatted to play DVDs), gaming consoles, or DVD-capable computers, it is
Will all of my digital files fit onto one thumb drive?
In short, yes it will all fit. Our system ingeniously calculates the USB Thumb Drive size your order needs based on the number of items you're sending in. And in the rare instance that all your files don't end up fitting on the USB Thumb Drive you or
Can I copy the DVDs/CDs that you create?
Absolutely! Our DVDs are region free and copyright free, allowing you to do whatever you want with them! Any copy service near you with a one-to-one disc copying machine will be able to provide copies of our DVDs. The digital files on a thumb drive o
Can you copy my personal DVD to a video or digital file?
Unfortunately, no. While we would love to help duplicate or copy your personal DVDs, our service just transfers analog media to a digital format. That means we do not handle anything already in a digital format, like DVDs. Keep an eye on our website
Do you offer editing services?
Our services do not include editing. If you are interested in editing your converted media, we recommend purchasing a thumb drive or digital download. The thumb drive or digital download are just another delivery method for your memories, and many of